Luciana Privacy Policy
Welcome to visit our product. Luciana (including the services provided by the website and other products, hereinafter referred to as "products and services") is developed and operated by Luciana (hereinafter referred to as "we"). Ensuring user data security and privacy protection is our top priority. This Privacy Policy sets out the data collected and how it is processed when you access and use our products and services.
Please read carefully and confirm that you fully understand all the rules and key points of this privacy policy before continuing to use our products. Once you choose to use it, you will be deemed to agree to the entire content of this privacy policy and agree that we will collect and use your relevant information in accordance with it. If you do not agree to the relevant agreement or any terms therein, you should stop using our products and services.
This Privacy Policy helps you understand the following:
1. How do we collect and use your personal information?
2. How do we store and protect your personal information?
3. How do we share, transfer, and publicly disclose your personal information?
4. How do we use Cookies and other tracking technologies?
1. How do we collect and use your personal information?
Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. We collect and use your personal information, including but not limited to preferences and interests, in accordance with the requirements of the Cybersecurity Law of the People's Republic of China and the Information Security Technology Personal Information Security Specification (GB/T35273-2017) and other relevant laws and regulations, and strictly follow the principles of legitimacy, legality and necessity, in the process of your use of the services and/or products we provide.
2. How do we store and protect your personal information?
As a general rule, we only retain your personal information for as long as necessary to fulfill the purpose for which it was collected. We retain your personal information for as long as is strictly necessary to manage our relationship with you (e.g., when you open an account, obtain services from our products). We may need to retain your archived personal information after the expiration of the above period in order to comply with legal obligations or to prove a right or contract to meet applicable statute of limitations, and we may not be able to delete it at your request. If you confirm that you will no longer use our products and services and actively cancel your account as required, all information will be completely deleted.
It is worth mentioning that in order to strengthen the protection of privacy data, we have anonymized it when collecting it. Even in our own database, we will not store relevant, plain text privacy data.
3. How do we share, transfer, and publicly disclose your personal information?
We will use your personal information in a compliant and appropriate manner as necessary to manage our daily business activities and in pursuit of our legitimate interests to better serve our customers. For business and all other comprehensive considerations, we only use this data ourselves and do not share it with any third party.
We may share your personal information in accordance with laws and regulations or mandatory requirements of government authorities. Subject to laws and regulations, when we receive a request to disclose the above information, we will require the production of corresponding legal documents, such as a subpoena or investigation letter. We firmly believe that the information we are asked to provide should be as transparent as possible within the scope permitted by law.
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1. Directly related to national security and national defense security;
2. Directly related to criminal investigation, prosecution, trial and execution of judgment;
3. To protect your or other individuals’ life, property and other major legal rights and interests, but it is difficult to obtain their consent;
4. Personal information that you disclose to the public on your own initiative;
5. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
6. Necessary for signing and performing a contract at the request of the personal information subject;
7. Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
8. Other circumstances prescribed by laws and regulations.
4. How do we use Cookies and other tracking technologies?
To ensure the normal operation of the product, we will store a small data file called Cookie on your computer or mobile device. Cookies usually contain identifiers, product names, and some numbers and characters. With Cookies, we can store data such as your preferences or products, and use it to determine whether a registered user has logged in, improve the quality of services and products, and optimize user experience.
We use various cookies for different purposes, including: strictly necessary cookies, performance cookies, marketing cookies and functional cookies. Some cookies may be provided by external third parties to provide additional features to our products. We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer or mobile phone. Most web browsers have the function of blocking or disabling cookies, and you can configure your browser. Blocking or disabling the cookie function may affect your use or inability to fully use our products and services.